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PRIVACY POLICY

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Effective Date: October 19, 2026

SoPres is operated by C Best Inc., doing business as Studio By Best (“Studio By Best,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect information when you use the SoPres mobile application, web application, website, membership services, and related features.

By using SoPres, you acknowledge the practices described in this Privacy Policy.

INFORMATION WE COLLECT

Account and Contact Information

We collect the email address you use to create an account, receive secure sign-in links, manage your membership, and contact support. You may also provide business contact information, such as a phone number or website address, for use within your customized content.

User-Provided Content

SoPres allows users to provide or upload content used to personalize real estate marketing materials. This may include:

• Headshots, photographs, and logos
• Brokerage or team information
• Initials, phone numbers, and website addresses
• Property addresses, prices, and listing information
• Other text, images, or branding information you choose to provide

We collect only the content you voluntarily submit. SoPres does not access your contacts, precise location, microphone, or unrelated files on your device.

Membership and Purchase Information

We collect information needed to verify and manage your membership, free trial, subscription status, purchases, cancellations, and access to paid content. This may include an account identifier, product purchased, transaction identifier, purchase date, renewal status, and entitlement status.

The current private web sandbox uses Stripe test billing. RevenueCat manages subscription information and verifies membership access. Apple and Google Play billing are not enabled. We do not directly receive or store your complete credit card number or banking information.

Technical and Usage Information

When you use SoPres, we and our service providers may automatically receive limited technical information, such as:

• Internet Protocol address
• Device, browser, and operating-system information
• App interactions and feature usage
• Login, error, security, and diagnostic information
• Dates and times of access

This information is used to operate, secure, troubleshoot, and improve SoPres.

Communications

If you contact us, we may retain your message, email address, and any information you provide so we can respond. We also send essential account messages, including secure sign-in links, membership notices, and support responses.

HOW WE USE INFORMATION

We use collected information to:

• Create, authenticate, and maintain user accounts
• Send secure sign-in links and essential service messages
• Provide and personalize SoPres features
• Create customized marketing materials requested by users
• Verify free trials, purchases, subscriptions, and entitlements
• Prevent fraud, misuse, duplicate trial abuse, and unauthorized access
• Provide customer support
• Maintain the security and reliability of the service
• Diagnose technical problems and improve functionality
• Comply with legal obligations and enforce our agreements

HOW WE SHARE INFORMATION

We may share information with service providers that perform functions on our behalf, including:

• Supabase for account authentication, secure sign-in, and supporting data services
• RevenueCat for subscription management and membership verification
• Stripe for web-based payment processing
• Apple and Google for app distribution and platform services when available; store billing is not currently enabled
• Wix for our public website and policy pages
• Hosting, security, email-delivery, and technical service providers needed to operate SoPres

These providers process information according to their own privacy policies and contractual obligations.

We may also disclose information when reasonably necessary to comply with law, respond to lawful requests, protect users or the public, investigate fraud or security concerns, enforce our agreements, or protect the rights and property of Studio By Best.

If C Best Inc. or SoPres is involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction, subject to applicable law.

NO SALE OF PERSONAL INFORMATION

We do not sell personal information. We do not use personal information for third-party behavioral advertising, and SoPres does not display third-party advertisements.

DATA RETENTION

We retain personal information only for as long as reasonably necessary to provide the service, maintain membership and transaction records, resolve disputes, prevent fraud, comply with legal obligations, and enforce our agreements.

Verified account-deletion requests are completed within 30 days. We remove your SoPres login and email, saved brand information and images, membership records, and RevenueCat customer record, and delete the verified SoPres web-billing customer. We retain a payment-card eligibility hash and date while free trials are offered to prevent repeat trials. It contains no name, email, account ID, card number or link to the deleted account. An anonymous request reference and completion date remain. Payment providers may retain historical transaction records under their own legal and retention policies. Downloads and other copies on your devices remain under your control.

ACCOUNT AND DATA DELETION

To request deletion in SoPres, open Membership, choose Request account deletion, and confirm. Signed-in requests need no separate email or explanation. If you cannot sign in, or wish to request access to or correction of your personal information, contact StudioByBest@outlook.com.

Please send the request from the email address connected to your SoPres account and include “SoPres Data Request” in the subject line. We may need to verify your identity before completing the request.

In the current web sandbox, verified SoPres billing renewal is stopped as part of account deletion. Cancel membership alone stops renewal while preserving your account and current-period access. Apple and Google Play billing are not enabled.

SECURITY

We use reasonable administrative, technical, and organizational measures intended to protect personal information. However, no electronic transmission, storage system, or online service can be guaranteed to be completely secure.

CHILDREN’S PRIVACY

SoPres is intended for adults and business professionals. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that such information was collected, we will take reasonable steps to delete it.

YOUR PRIVACY RIGHTS

Depending on where you live, you may have the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of personal information
• Request a copy of certain information
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Appeal a decision concerning a privacy request
• Submit a complaint to an appropriate privacy authority

We will not discriminate against you for exercising an applicable privacy right.

California residents may have additional rights under California law, including rights to know, correct, or delete certain personal information. We do not sell personal information or share it for cross-context behavioral advertising.

Residents of the European Economic Area, United Kingdom, or Switzerland may have additional rights under applicable data-protection laws. Where required, we process personal information based on performance of a contract, legitimate interests, consent, or compliance with legal obligations.

INTERNATIONAL DATA PROCESSING

Our service providers may process information in the United States or other countries. Privacy and data-protection laws may differ from those in your location. Where required, appropriate safeguards will be used for international transfers.

THIRD-PARTY SERVICES AND LINKS

SoPres may link to third-party websites, payment pages, app stores, or services. We are not responsible for the privacy practices of third parties. You should review their privacy policies before providing information.

CHANGES TO THIS POLICY

We may update this Privacy Policy when our services, providers, or legal obligations change. The updated policy will be posted with a revised effective date. Material changes may also be communicated through the app, website, or email when appropriate.

CONTACT US

For privacy questions, account requests, or support, contact:

C Best Inc.
Doing business as Studio By Best
SoPres
Email: StudioByBest@outlook.com
Website: https://www.studiobybest.com

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